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Pre-Sales Questions



Before purchasing any service clients have few questions about the product for which we have listed below some common pre-sales questions. For more questions you can initiate a Live Chat session with our operators by clicking on the live chat option at the top left side of the page. Our support is 24x7 Online and will be happy to assist you.

Q. What domain TLD’s do you offer?

We offer around 300 different types of TLD’s under various categories such as-
Standard Domains
Hybrid Domains
Country Specific Domains
Second Level Domains and many more.
If your choice of TLD is not found in the domain search please feel free to ask.

Q. What are the charges for privacy protection?

Privacy protection will cost $5.95/year with any of the TLD/domain name you wish to select.

Q. Do you offer any discount for bulk registration or transfers?

The discount is already on our order form, if you select domain registration or renewal for multiple years the cost will go down automatically.

Q. Do I get any discount if I register/renew for multiple years?

The discount is already on our order form, if you select domain registration or renewal for multiple years the cost will go down automatically.

Q. What is the cost of WHMCS License?

WHMCS license is normally cost $12/month however we offer FREE WHMCS license on specific products/plan .For more details please check “Add-ons & Extras” section from the below link: https://www.webhostingworld.net/linux-reseller.html

Q. How much does it cost to me to register domain via domain reseller account?

It will cost $12 per domain per year for standard TLD's,however it will change for other TLD's depending upon the domain TLD you wish to register.

Q. What version of CPanel, WHM do you provide?

The current version of C Panel and WHM is C Panel 11.52.1 & WHM 11.52.1 on all our Linux servers.

Q. What version of Plesk do you provide?

The current version Plesk is 12.0.8 on all our windows servers.

Q. Do you provide multiple PHP versions?

Yes we do provide multiple versions of PHP on our servers.

Q. Is unlimited truly unlimited?

Please note Webhostingworld.net gives our customers unlimited Disk Space and Bandwidth at its best.

Q. What payment methods do you offer?

We accept all major forms of credit cards which include Visa, Mastercard, American Express & Discover. We also take PayPal payments as-well.

Q. What ASP.net versions do you provide?

We support the given versions of ASP.Net(1, 2, 3, 3.5, 4, 4.5) to fulfill all your requirements.

Q. Do you provide JAVA & Tomcat? What versions?

Yes we do provide JAVA 7.0.25 and Tomcat 7.0.65 on all our Linux and Windows server.

Q. What is priority support and how does it work?

We value all our customers. Each customer is equally important to us. Priority support will only change the privilege and will be attended /severed on priority. With our priority support service you will be assigned a dedicated support member with whom you can communicate directly via Skype for immediate resolution of your issue 24x7.

Q. With dedicated server is C Panel free?

C Panel License will cost $ 20/month.You can select it through Add-ons section when you place order for the dedicated server.

Q. What is the delivery time for Dedicated servers?

You will get your very own Dedicated server within 24-48 hours once the order is complete and payment is received.

Q. How does the money back guarantee works?

All our shared hosting packages come with an unconditional 30 day money back guarantee. We refund the money within 30 days of the date of signup of the account if customer is not satisfied with the service.
This policy does not apply to any additional services such such as :
Domain Registration, Dedicated IP, Dedicated SSL Certificate, VPS Servers, Dedicated Servers, Web Design Services.

Q. Where are you located?

We are located in California ,USA

Q. How long has webhostingworld.net be in this business?

WebHostingWorld.Net is one of the oldest and most stable web hosting companies in the world. Founded in 2001, CA. We are in this business since last 15 years.

Q. Can I cancel at any time?

There are no contracts. You can cancel the service at any time.

Q. Do you offer trial?

We do not provide any trial however, we offer 30 day money back guarantee .So if you are not satisfied with our services within the first 30 days of signup you can get the entire hosting amount that you paid for refunded.

Q. As a reseller do you provide support to my end clients?

We do not provide direct support to your end clients; however you can contact us on behalf of your clients any time 24x7.If you are looking for direct support for your end clients please subscribe to our priority support services.

Q. Do you provide interface for reseller?

There is no direct interface provided for reseller account however if you wish to get it, we will be happy to assist you on the same .For the interface we will design and develop a very professional looking website for you within very affordable price. You will get more information via:https://www.webhostingworld.net/web-design.html

Q. Do you offer free SSL installation?

We offer free SSL installation.

Q. Can you help me to transfer my site from my current hosting to you?

Absolutely! We offer free transfer services. We'll move your website files from your old host and we'll even transfer the domain for you to our network. If the account is very large then conditions may apply.

Q. Can I upgrade or downgrade my account at any time?

Yes you can upgrade or down grade the plan at any time. In order to upgrade your account , you can login at http://webhostingworld.net/billing/clientarea.php
1) Click on Products and services
2) Click on hosting
3) View details
4) Click on edit icon and upgrade package from there
You can upgrade any time; all you have to do is pay the difference in two plans. The upgrade process is instant as soon as the payment is done.

Q. What is the difference between Linux & Windows hosting?

Linux and Windows are two different types of operating systems. Linux is an open source and the most popular operating system for web servers. Since Linux-based hosting is more popular, it has more of the features web designers expect. The real difference between the two systems lies in the scripting languages that Windows and Linux use in webpage production. ASP scripting is more often found on Windows The major difference between Linux hosting and Windows hosting is that they support different kinds of programming languages. The choice of selection is more in case of the Linux hosting as it has a wide range of supported programming languages. Its range of supported programming languages include different types starting from CGI basic script support to programming languages of higher level such as PHP, Perl, Ruby, etc. In case of Windows hosting the range of choices for languages diminish and it only supports few languages which are powered by Microsoft such as .ASP, .NET, etc. Linux hosting becomes advantageous for wordpress, joomla, mambo users as it offers one click installs and easy management.

Q. What is the difference between shared & reseller hosting?

With shared hosting plan you can manage your domain /website only through the control panel (Cpanel/Plesk) depending on the hosting plan you select. But with reseller hosting you will become the administrator and can sell the hosting further to the customers .In short you can start your own hosting business if you have reseller hosting account.

Q. Can I view my site before propagation is finished?

Yes you can. By using the urls in your Welcome Email, you should be able to access your website without a problem.
The URL should look something like this: http://server.hostname.com/~username/
For windows hosting Account: You can see the preview through Plesk panel using the “Preview” option.

Q. What is the difference between www and public_html?

There is no difference between the two. The actual directory that you place your web files in is public_html, but www is a symbolic link (like a Windows shortcut) that points to the same place.

Q. Where do I put my webpages and files?

WebPages and files go in the directory called 'public_html'. Anything you place in this directory will be accessible from the web.